Refund Policy

A legal disclaimer

✅ Refund Applicable (Only in These Cases)

• If our driver does not arrive at the confirmed pick-up location.

• If the cab breaks down and we are unable to arrange an alternative vehicle.

• If we cancel your booking from our side due to unavoidable reasons.

In these cases, the full booking amount will be refunded to you.

❌ Refund Not Applicable

• Once a booking is confirmed and the cab has been dispatched, the booking amount will not be refunded if the customer cancels the trip.

• If the customer is not present at the pick-up location at the scheduled time.

• If the trip is shortened or changed after starting the journey.

⏱️ Cancellation Policy

• Customers are requested to inform us at least 2 hours before scheduled time if they want to cancel the booking.

• No refund will be processed for last-minute cancellations.

💰 Refund Process

• If eligible, refunds will be processed within 3–5 working days via the same mode of payment.

📞 Contact for Refund/Queries

Gulabpura Cabs – Ramkishan Cab Service

Phone: +91 99507 50177

Website: www.gulabpuracabs.com